Training is limited to basic tasks on the “base package” software products. In all cases, the service provided is to install and maintain the proper functioning of software. The base package consists of Adobe Acrobat, Microsoft Office, Endnote, Internet Explorer, Firefox, Google Chrome, McAfee Antivirus, SPSS, and Windows Media Player. Supported software includes the “base package” that is installed on all SON computers. Supported hardware includes computer, monitor, keyboard, mouse, speakers, and printer. For example, if you experience trouble connecting to Emory email from home. Limited support over the phone is provided for faculty/staff trying to access Emory resources from home. laptop computers) must be brought in for service. Emory-owned computers that reside off-campus (e.g. Support is provided for computers owned by Emory.
0 kommentar(er)
